Privacy Policy

Who we are

This website, shorelineproductsllc.com (the “Site”), is operated by Shoreline Products, LLC (“Shoreline Products,” “we,” “us”), a Texas limited liability company and part of the Lochow Ranch family of companies, with its principal office at 8745 N State Hwy 6, Bryan, TX 77807. You can reach us at info@shorelineproductsllc.com or (855) 753-6257.

This policy describes what information the Site collects, how we use it, and the choices you have. It applies to this Site only, not to other websites we link to.

Information we collect

Information you give us (contact form)

When you submit our contact form, or email or call us, we receive the information you choose to provide: typically your name, email address, phone number, the city or property location relevant to your inquiry, and your message. Providing this information is voluntary. We only ask for what we need to respond to your request.

Anonymous, cookieless site analytics

We use Vercel Web Analytics to understand, in aggregate, which pages are visited and how visitors find the Site. This service is cookieless: it does not use cookies or persistent device identifiers, does not track you across other websites, and does not give us information that identifies you personally. Visits are counted using a temporary anonymous hash that is automatically discarded within 24 hours. The aggregated statistics we see include things like page URLs, referrer, country or region, browser, and device type. They never include your name, exact location, or IP address.

Advertising (Meta Pixel)

We advertise online through Meta (Facebook and Instagram). The Site loads the Meta Pixel, a small piece of code provided by Meta Platforms, Inc., which records that your browser visited the Site and which pages you viewed. Pages under /diy-docks/ also load a second Meta Pixel dedicated to our do-it-yourself dock kits, used the same way. Meta uses cookies (such as the _fbp cookie) and similar identifiers to do this. See the Advertising section below for what we do with the resulting data and how to opt out.

Server and security logs

Like nearly all websites, our hosting infrastructure (Vercel) processes standard technical request data (such as IP address and browser information) to deliver pages, maintain security, and prevent abuse. We do not use this data to identify or profile visitors.

What we do NOT collect

We do not collect payment information through the Site, we do not run account registration, and we do not knowingly collect any category of sensitive personal information (such as health, biometric, or precise geolocation data). We do not sell personal information. We do share information about your visit with Meta so we can measure our ads and show them to people who have visited the Site, which some state privacy laws treat as sharing for targeted advertising; the Advertising section below explains how to opt out.

How we use your information

We use the information described above to respond to your inquiry and provide quotes or services you request, to communicate with you about work you have engaged us for, to operate, secure, and improve the Site (aggregate analytics only), to measure and target our advertising as described under Advertising below, and to comply with legal obligations. We do not use your information for automated decision-making or profiling.

Cookies

The Site’s own features do not set cookies, and our traffic analytics are cookieless. The Meta Pixel described under Advertising does set cookies, which is how Meta recognises your browser across visits and shows you our ads on Facebook and Instagram. You can block or delete them in your browser settings, and the Site works fully without them.

Separately, some pages include embedded third-party content: an embedded Google Map to show a service location. That map is loaded in a frame directly from Google, and Google may set its own cookies or collect usage data within that frame under Google’s Privacy Policy. If you prefer, you can block third-party cookies in your browser settings without affecting the rest of the Site.

How your information is shared

We share personal information only with the service providers that make the Site work, and only for the purposes described in this policy:

• Vercel (privacy policy): website hosting and anonymous, aggregated analytics.
• Resend (privacy policy): delivers your contact-form submission to our inbox as an email.
• Google Maps (privacy policy): embedded location maps, as described above under Cookies.
• Meta Platforms, Inc. (privacy policy): advertising measurement and remarketing on Facebook and Instagram, as described under Advertising.

We may also share information within the Lochow Ranch family of companies so the right team can respond to your inquiry, and we may disclose information if required by law or to protect our legal rights. We do not sell personal information to anyone, and we have not done so.

Data retention

Contact-form submissions are delivered to us as email and retained in our business correspondence for as long as reasonably needed to respond to you, provide services, and maintain business records, after which they are deleted in the ordinary course. Aggregated analytics contain no personal information and are retained as statistics only.

Your choices and rights

You can browse the Site without providing any personal information. If you have submitted information and would like to access, correct, or delete it, email us at info@shorelineproductsllc.com with the subject line “Privacy Request,” and we will honor reasonable requests within a reasonable time. Depending on where you live, you may have additional rights under your state’s privacy law, which you may exercise through the same address.

We do not sell personal information. If you would like us to stop sharing information about your visit for targeted advertising, you can opt out through the choices listed under Advertising below, or email us at info@shorelineproductsllc.com with the subject line “Privacy Request.”

Advertising

We advertise online through Meta (Facebook and Instagram). The Site loads the Meta Pixel, a small piece of code provided by Meta Platforms, Inc., which records that your browser visited the Site and which pages you viewed. Meta uses cookies (such as the _fbp cookie) and similar identifiers to do this. We use the resulting data to measure whether our ads lead to visits and inquiries, and to show our ads on Facebook and Instagram to people who have previously visited the Site (remarketing). Meta may also use this data for its own purposes, as described in Meta’s Privacy Policy and Cookies Policy.

Pages under /diy-docks/ also load a second Meta Pixel dedicated to our do-it-yourself dock kits, used the same way.

Your choices:

• Adjust or opt out of ads based on your activity on other websites in your Facebook and Instagram ad settings at facebook.com/ads/preferences.
• Opt out of many advertising networks at the Network Advertising Initiative page, optout.networkadvertising.org, or the Digital Advertising Alliance page, optout.aboutads.info.
• Block or delete cookies in your browser settings. The Site works fully without them.

Children’s privacy

The Site is a business website intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, contact us at info@shorelineproductsllc.com and we will delete it.

Security

Contact-form submissions are transmitted over HTTPS and processed server-side. We use commercially reasonable technical and organizational safeguards appropriate to the limited data we handle. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. The effective date at the top of this page reflects the current version, and material changes will be posted on this page.

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